Your questions, answered
Welcome to the Athletes Warehouse FAQ section! We pride ourselves on offering quality new and used sporting goods, efficient screen printing, and personalized team uniform services. Here you'll find answers to our most commonly asked questions, designed to help you navigate our offerings with ease. If you don't find what you're looking for, our team is always ready to assist.
Frequently asked questions
We understand you might have questions about our products, services, and how we operate. We've compiled a list of common inquiries to provide you with quick and helpful information. Our goal is to make your experience with Athletes Warehouse as smooth and transparent as possible.
Do you purchase used sporting equipment?
At Athletes Warehouse, we specialize in selling both new and used sporting goods. We currently purchase used equipment directly from individuals. We are always looking to expand our inventory through various channels. Please contact us if you represent an organization or have a large quantity of equipment you wish to discuss.
What is your typical turnaround time for custom team uniforms and screen printing?
We pride ourselves on our 'Fast Turnarounds'! Our efficient, reliable service ensures you get your gear quickly without waiting weeks. Typical turnaround times vary based on order size and complexity, but we aim to complete most custom uniform and screen printing orders within [[X business days]] from design approval. For specific timelines, please request a quote.
What types of sporting goods and equipment do you sell?
Athletes Warehouse offers a wide range of new and used sporting goods and supplies for Tennis, Pickleball, Football, Baseball, and Soccer. We also stock various sports training equipment to help you elevate your game.
What payment methods do you accept?
For your convenience, Athletes Warehouse accepts a variety of payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, ACH and other secure online payment options. All transactions are processed securely.
What is your return policy for sporting goods and custom orders?
Our return policy for new and used sporting goods allows returns within 7 days of purchase with a valid receipt, provided the item is in its original condition (for new items) or the condition it was sold in (for used items). Custom team uniforms and screen-printed items are generally non-returnable once production has begun, due to their personalized nature, unless there is a manufacturing defect or an error on our part. Please review your order details carefully before final approval. For more details, visit our [Return Policy Page] or contact us directly.
Do you offer design services for custom team uniforms?
Yes, absolutely! Our personal service includes guiding you through every step of the design process for your custom team uniforms. Our team can help bring your vision to life, ensuring your uniforms look great and meet your team's needs. Contact us to discuss your design ideas!
How do I get a quote for team uniforms or screen printing?
Getting a quote is easy! You can contact us directly or fill out the quote request form on our Page. Provide us with details about your needs, and we'll get back to you promptly.
Can I shop for products online?
Yes! Athletes Warehouse is an online shop, making it easy for you to browse and purchase new and used sporting goods, equipment, and apparel from the comfort of your home. Explore our product categories page to see our full selection.
Still have questions?
We're committed to providing the best service and ensuring you have all the information you need. If your question wasn't answered here, or if you need more personalized assistance, please don't hesitate to reach out to our friendly team. We're here to help!